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Introduction We are in the midst of a global information revolution driven by the convergence and proliferation of information and communication technologies. The telecommunications sector is changing at warp speed, driven by technological innovation that results in new equipment and services, and also by new entrants and alliances between companies with experience in a wide range of information industries from telecommunications to broadcasting to computer hardware and software to publishing. Three major trends are driving …

…rather than paying for time or bits. Traditional telephone companies will have to respond to the demand for new and cheaper services as an opportunity rather than a threat if they are to survive. Rather than local monopolies providing telephone services over copper wires, in many countries we may find cable television companies, electric utilities and wireless operators competing with telephone companies to reach the end user, offering a combination of voice, data, and video.