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Overview (Executive Summary) The market for desktop teleconferencing solutions is poised to take off, fueled by the continuing declines in cost, improvements in quality, and the need for business solutions configured as personal computer add-on devices. Although all segments of the videoconferencing market are covered, this study focused primarily on two application areas: desktop videoconferencing (DVC) and data conferencing (audiographics), PC- based teleconferencing solutions which make it easier to work collaboratively while being physically distant. …

…eeds of defined customers. Examples are already emerging in banking, healthcare, insurance, and retailing. VARs should recognize the formidable challenges most end users will face when attempting to integrate video and voice with computers AND with telephony or LAN technology. ISDN is already a troublesome issue in this regard. Providing pre- and post-sales advice and maintenance services will be an attractive opportunity ------------------------------------------------------------------------ **Bibliography**