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Implementing Self-Directed Work Teams Self directed work teams are defined as a small number of people with complementary skills, who are committed to a common purpose, performance goals and approach, for which they hold themselves mutually accountable (Katzenbach & Smith, 1993). Collaborative self directed work teams can get complex projects done at faster rates than the traditional boss-worker arrangement, because the decision making process is made faster and more effective in a team. Empowering teams to make …

…formed after the technical conditions of implementing the teamwork have been set. Members of the team are cross-trained and become multi-skilled workers in this phase. This concept is seen in most models of teamwork and ensures that members can assist each other in case of absenteeism (Van Amelsvoort & Benders, 1996). For any undertaking to be assigned to a team, the team must have at least two members who can accomplish that task. It also helps employee