Quality Function Deployment
PREFACE
Product development knits a new technology or novel idea together with specific customer requirements to fill a corporate strategic need. The customer requirements are deployed through the hierarchy of the product and through time as the technology being embodied in the product is refined.
The deployment of customer requirements into a product involves numerous decisions at all product hierarchical levels. Some useful concepts in understanding the complexity of decisions in product development are the …
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…of the customer/user into the specification required, at all project levels, to implement a high quality product. It also provides the necessary tie ups between all project levels, to tie it all together and to manage it. It is an excellent method for assuring that the customer obtains high value from your product, actually the intended purpose of QFD.
Quality, technology, Cost, and Reliability are the crucial elements of a good Quality Function Deployment.
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