IBM Case Studies
Date Submitted: 09/10/2006 06:09:05
Category: / Social Sciences / Psychology
Length: 7 pages (1886 words)
Category: / Social Sciences / Psychology
Length: 7 pages (1886 words)
Historical Development
Key Significant Areas
* Herman Hollerith invented tabulating machine at the end of 19th century
* In 1911, Charles Flint acquired Hollerith's Tabulating Machine Company
* Thomas J. Watson Sr. becomes GM of IBM predecessor, Computing-Tabulating-Recording-Company
* In 1915, Watson Became President of CTR
- Devoted most its resources to developing the tabulator side of the business
- Established the "100 percent club" to reward his best salespeople
- Virtually all big insurance companies, railroads, and government agencies were using
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to match Microsoft's domination in server-PC software market?
*<Tab/>What is the best business strategy to use in a market that has a short product life cycles and intense price competition?
*<Tab/>Is SMB segment becoming highly competitive?
Key Symptoms:
*<Tab/>Decline in revenue from service operations
*<Tab/>Loss of Market share
*<Tab/>Low Profitability
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