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In today's rapidly changing and highly competitive environment, the human resource function plays an increasingly important role in an organization's ultimate success or failure. Where success was once dependent upon an organization's ability to discover and manage natural resources, success today goes to the organizations that most effectively discover and manage their human resources. Though organizations widely recognize the need to attract, manage and develop people, today HR professionals must strive to do much more. …

…an organization that contributes to its successful and succession. However, with tasks such as selection and interviewing were transferred to line management and other HR tasks such as pension and benefit administration was outsourcing to external suppliers, management started to place increased pressures on HR to visibly contribute more value to business performance and demonstrate its functional efficiency. In light of increasing competitive pressures, major transformation of the HR mission and roles will be needed.