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Have you ever been to a fast food restaurant and the employees treated you as if it was a burden on them to wait on you? They are rude and sometimes even obnoxious and by the end of your contact with them, you do not really want to give that company your business anymore. Do you feel like laughing when you hear advertisements saying things like, “Have it your way” or “Food, Folks and Fun” …

…were to see how it feels to be treated as a burden, they would be less likely to behave that way towards their own customers. In conclusion, the world of customer service would be a better on indeed if special care is taken to train and enforce customer service. I follow these guidelines at my own restaurant and my cashiers are always smiling. They like their jobs and are well trained. People notice the difference.