Empirical methods:
To evaluate the effectiveness of the kiosk and the icons used in the interfaces, we can use several different evaluation techniques. There are three types of techniques we will be looking at: the first one is the ‘Empirical method’, the second one is the ‘Observational technique’ and the last one is the ‘Query technique’. In this section, there will be a short description of each technique with an example of how it could be used …
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…carried out exactly or at all , at a certain stage, one may end up with a kiosk which is not user-friendly.
Bibliography:
 Dix, A., Finlay, J., Abowd, G. and Beale, R.(1998). Human-Computer Interaction. 2nd Edition. Hemel Hampstead, England : Prentice Hall International(UK) Ltd. Pp 415- 427.
 Preece, J., Rogers, Y., Sharp, H., Benyon, D., Holland, S. and Carey, T. (1994). Human-Computer Interaction. Wokingham, England: Addison-Wesley Publishing Company. Pp 628-638 and 641- 649.
 www.free-graphics.com
 www.coolarchive.com
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