About total quality management. A Concept Management Assignment.
Date Submitted: 10/17/2003 06:00:37
Category: / Business & Economy / Management
Length: 8 pages (2296 words)
Category: / Business & Economy / Management
Length: 8 pages (2296 words)
Total Quality Management
Quality management has become one of the most important factors considered by the top management today. Managers place a lot of emphasis on quality today because of the demands of consumers who have become more knowledgeable about what they need and the value that consumers place on quality. The two main priorities that deal with quality are high performance design and consistency in quality levels.
Customer driven definitions of quality
Conformance to …
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…of management and barriers between departments.
TQM is very effective if implemented well. We cannot discard TQM as a management fad. If we look into the mistakes we make in implementing TQM and measuring our pre -TQM and post-TQM statistics, we may actually notice small but significant changes.
Bibliography
References:
· http://www.skyenet.net/~leg/tqm.htm
· http://www.emeraldinsight.com/tqm.htm
· http://www.cqm.org/
· http://www.kristerforsberg.com/qmp
· www.asq.org
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